Inspect first
We examine the port for damage, debris and signs of a connection fault.
← All repair services
Charging-port repairs
Help for phones that will not charge properly
A phone that charges only at an angle does not always need a new port. Dust or compacted debris can cause similar symptoms, so we inspect and clean where appropriate before recommending a replacement.
How we can help
Common reasons customers visit us
- Cable feels loose
- Charging cuts in and out
- Phone only charges at an angle
- Blocked or damaged connector
Simple and straightforward
What happens in store
Clean or repair
If safe cleaning solves it, we avoid an unnecessary part replacement; otherwise we explain the repair.
Connection test
We test the charging connection before handing the device back.
90-day parts guaranteeProof of service required; accidental, physical and liquid damage exclusions apply.
Open Monday–Saturday9:30am–4:00pm · Sunday closed
Scarborough town centre4 North Street, YO11 1DF